{"id":6389,"date":"2020-04-01T09:13:11","date_gmt":"2020-04-01T07:13:11","guid":{"rendered":"https:\/\/casapaola.mcweb.mx\/frequently-asked-questions\/"},"modified":"2023-12-04T15:46:53","modified_gmt":"2023-12-04T14:46:53","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/casapaolabnb.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions."},"content":{"rendered":"\t\t
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\n\t\n\t\tHow does Check-in work?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Check-in is carried out independently by the guest. We have installed a safe at the entrance of the building whose combination will be proportioned the day before Check-in.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tIs there an elevator?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, the building is equipped with an elevator, to use it there is however a small flight of stairs to climb.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tIs there a garage or parking?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Of course, the apartment has a garage for one car, it is possible to park a second car in front of the garage without obstructing the area of the other residents.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tIs breakfast included?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Breakfast is not included, but you will have access to a kitchen with everything you need for cooking.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tDo I need to bring my own sheets or towels?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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It's not necessary, at Casa Paola we'll take care of everything. You will find plenty of sheets and towels.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tCan I use the washing machine?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Of course, everything in the apartment is available to guests.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tCan I change the dates of my reservation?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Changes of dates must be requested and follow the rules of the platform on which the booking was made. Penalties may apply.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tHow can I cancel my reservation?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Cancellation must be requested and will follow the rules of the platform on which the booking was made. Penalties may apply.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tIf I cancel, will I get a refund?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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It depends on the platform, since each one has different rules regarding refunds and percentages, we recommend that you consult your booking for details.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tWhat happens in case of damage to the property?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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We will contact the platform and begin the refund procedures. It is very important to communicate any damage and malfunctions in time, so as to avoid further inconveniences.<\/p>\n\t<\/div>\n<\/div>

\n\t\n\t\tHow does checkout work?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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When leaving the apartment you will have to leave the keys in the safe at the entrance using the same code provided at Check-in and you will have to give notice via the platform.<\/p>\n\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\tContact Us.<\/span>\n\t<\/span>\n<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

How does Check-in work? Check-in is carried out independently by the guest. We have installed a safe at the entrance of the building whose combination will be proportioned the day before Check-in. Is there an elevator? Yes, the building is equipped with an elevator, to use it there is however a small flight of stairs […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-6389","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions. - Casa Paola<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/casapaolabnb.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions. - Casa Paola\" \/>\n<meta property=\"og:description\" content=\"How does Check-in work? Check-in is carried out independently by the guest. 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Check-in is carried out independently by the guest. We have installed a safe at the entrance of the building whose combination will be proportioned the day before Check-in. Is there an elevator? 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